General Questions

What is Das Rasentpaket?

Das Rasentpaket is your all-in-one lawn care package. We deliver perfectly matched products for every season – easy to order, easy to apply.

Orders & Shipping

How long does shipping take?

We process orders within 1–3 business days. Delivery within Germany usually takes 3–5 business days.

Can I track my order?

Yes! Once your package has been shipped, you’ll receive an email with a tracking number.

Do you ship internationally?

Currently, we ship within Germany, Austria, and Switzerland.

Products & Application

When should I apply the products?

Each package includes clear instructions for the ideal application time. As a rule of thumb: spring for growth, summer for care, autumn for strengthening your lawn.

Are your products eco-friendly?

Yes! Our products are designed to be safe for the environment and for pets.

Payments & Returns

What payment methods do you accept?

We accept PayPal, credit cards, Klarna, instant bank transfer, and other common payment methods.

Can I cancel my order?

You can cancel your order as long as it hasn’t been shipped yet. Please contact us as soon as possible.

How does the return process work?

Unopened products can be returned within 14 days. Just reach out to us via email for help with your return.